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In the News


Special Needs Registry for Residents in the City of New Orleans

Kimberly Hill - Tuesday, September 05, 2017

Sign up for Special Needs Registry

The City is also encouraging individuals who require special assistance during emergencies to enroll in its Special Needs Registry. The registry does not guarantee assistance, but allows first responders to appropriately plan for, prepare for and respond to community needs.  

Over 2,300 people have signed up for the Special Needs Registry, with 137 people registering during Tropical Storm Harvey. 

The Special Needs Registry includes all individuals, regardless of age, with a chronic condition, disability, special healthcare need, or who may require additional assistance during an emergency. These include those who: 

  • Use life support systems such as oxygen, respirator, ventilator, dialysis, pacemaker, or are insulin dependent;
  • Have mobility disabilities and use a wheelchair, scooter, walker, cane, or other mobility device;
  • Are visually impaired, blind, hard of hearing, or deaf;
  • Have speech, cognitive, developmental or mental health disabilities; and,
  • Use assistive animals or a prosthesis.

A family member, caregiver, or authorized representative can enroll an individual on their behalf. Residents may enroll in the Special Needs Registry by calling 311 or by visiting ready.nola.gov.

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