On a day that everything seemed to be going against me, I reached out for some help and was surprised that they actually were there to help me. My wheelchair was broken, and they were able to find a place to fix it for me. They educated me about the trust fund for people with spinal cord injuries and sent me an application. When I had questions about the application, I called back and was given the time and help needed to complete the application. They made me feel important so I am very thankful.
Robi Harsch
The BIALA hotline has been a huge source of hope for me. As the mother of a daughter who has a brain injury, it has been extremely comforting to be able to talk to someone who is empathetic, kind and comforting. Somedays I just need someone to talk to so it is great knowing there is someone there willing to listen to me.
Avery Shelton
In between my therapies, I wanted to keep moving forward so I reached out to find some ideas of ways to keep my brain working. They were so helpful and friendly and gave me many great ideas to try. We were even laughing together, and it made it feel like I was talking to a friend.
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