On a day that everything seemed to be going against me, I reached out for some help and was surprised that they actually were there to help me. My wheelchair was broken, and they were able to find a place to fix it for me. They educated me about the trust fund for people with spinal cord injuries and sent me an application. When I had questions about the application, I called back and was given the time and help needed to complete the application. They made me feel important so I am very thankful.
Having a spinal cord injury is very challenging but with the support I have received from BIALA, life is a little easier. The kindness and compassion I receive when I call the hotline is wonderful plus the resources I learn about are invaluable. My spirits are always lifted after I reach out to BIALA.
During an incredibly difficult time, when I called the BIALA hotline desperate for help, I was greeted by someone who showed that she truly cared, and I can't say thank you enough. She was a life support for me, and I don't know how I would have survived without her. She was there when I had no one else and brought me peace and comfort and understanding. There is no amount of money or thanks in the world that could repay her for her kindness and compassion. She was and continues to be such a blessing to me.