On a day that everything seemed to be going against me, I reached out for some help and was surprised that they actually were there to help me. My wheelchair was broken, and they were able to find a place to fix it for me. They educated me about the trust fund for people with spinal cord injuries and sent me an application. When I had questions about the application, I called back and was given the time and help needed to complete the application. They made me feel important so I am very thankful.
The stress of everything is overwhelming. Every place and person I have called has shut the door in my face, and I felt like I was drowning. No one wanted to help until I called you. You have been an angel sent to me who has been incredibly kind, willing to listen and also help find what we need. By sharing your own personal stories, you have shown me that there is hope. Having you to talk to has been such a comfort and I just can’t say thank you enough. This has been an incredibly hard road but now that I have found you, it has become easier because I know there is someone who cares. Thank you from the bottom of my heart, my sweet angel, and thank you for shining some hope back in my life.
My son sustained a spinal cord injury a few years ago, and I still rely on the resources BIALA has to offer to help us live our lives. When I am feeling down and need some encouragement, the BIALA hotline is the first place I reach out to. I feel a sense of relief after I call because of the kindness and compassion I am given. BIALA seems to really care about those they serve, and I am so thankful to have someone to talk to.