During an incredibly difficult time, when I called the BIALA hotline desperate for help, I was greeted by someone who showed that she truly cared, and I can't say thank you enough. She was a life support for me, and I don't know how I would have survived without her. She was there when I had no one else and brought me peace and comfort and understanding. There is no amount of money or thanks in the world that could repay her for her kindness and compassion. She was and continues to be such a blessing to me.
After my son sustained a traumatic brain injury, BIALA was very helpful in providing me information on the TH/SCI Trust Fund. They walked me through the process and helped me every step of the way. It was a very stressful time in my life so I was very grateful for their support and understanding.
My son sustained a spinal cord injury a few years ago, and I still rely on the resources BIALA has to offer to help us live our lives. When I am feeling down and need some encouragement, the BIALA hotline is the first place I reach out to. I feel a sense of relief after I call because of the kindness and compassion I am given. BIALA seems to really care about those they serve, and I am so thankful to have someone to talk to.