After my son sustained a traumatic brain injury, BIALA was very helpful in providing me information on the TH/SCI Trust Fund. They walked me through the process and helped me every step of the way. It was a very stressful time in my life so I was very grateful for their support and understanding.
On a day that everything seemed to be going against me, I reached out for some help and was surprised that they actually were there to help me. My wheelchair was broken, and they were able to find a place to fix it for me. They educated me about the trust fund for people with spinal cord injuries and sent me an application. When I had questions about the application, I called back and was given the time and help needed to complete the application. They made me feel important so I am very thankful.
In between my therapies, I wanted to keep moving forward so I reached out to find some ideas of ways to keep my brain working. They were so helpful and friendly and gave me many great ideas to try. We were even laughing together, and it made it feel like I was talking to a friend.