The BIALA hotline has been a huge source of hope for me. As the mother of a daughter who has a brain injury, it has been extremely comforting to be able to talk to someone who is empathetic, kind and comforting. Somedays I just need someone to talk to so it is great knowing there is someone there willing to listen to me.
Avery Shelton
Thank you for your kind words and speedy reply. You have been lovely trying to help me help my brother. You have been brilliant taking time to research my requests for me which has allowed me to spend more time assisting my brother. Thank you for being such a blessing.
Constance Urban
During an incredibly difficult time, when I called the BIALA hotline desperate for help, I was greeted by someone who showed that she truly cared, and I can't say thank you enough. She was a life support for me, and I don't know how I would have survived without her. She was there when I had no one else and brought me peace and comfort and understanding. There is no amount of money or thanks in the world that could repay her for her kindness and compassion. She was and continues to be such a blessing to me.
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